Effective Date: April 2018
Effective Date: April 2018
DeafCell Inc. (“DeafCell”) has instituted a comprehensive set of privacy policies and procedures to ensure that its customers and website visitors’ privacy is never compromised. The purpose of this privacy notice is to inform our customers and website visitors of the type of information that DeafCell, or a credit card processing partner or other vendor acting on our behalf, collects, how the information is gathered, how it is utilized, how long it is retained and how customers and visitors can restrict its use or disclosure.
The collection of customer identifiable information is a critical element in DeafCell’ day-to-day operations in order to conduct business and offer services and to maintain the highest level of customer service for all customers and website visitors.
DeafCell endeavors to safeguard the customer identifiable information obtained from its website users and visitors (collectively, “customers”) from any unauthorized intrusions.
We collect personal and non-personal information from customers based upon our business relationship and the nature of the products and services we provide. The types of information we may collect include account information (such as your name, address, home or alternate telephone number), certain financial information relating to any products and/or services that you purchase directly from us (including credit card information, security code and billing address), telephone numbers you call and that have called you and your service history, amongst other information. We also collect and maintain technical information about the equipment you use with our service including serial numbers, SIM card numbers, etc.
In some instances, DeafCell may collect information that is not “customer identifiable information.” Some examples of this type of information include the type of Internet browser you are using, the type of operating system you have configured on your computer, and the domain name of the website and/or Internet Service Provider from which you are linked to our website. DeafCell primarily uses this information for market research and optimizing its systems in order to deliver the best customer experience possible.
DeafCell may, however, use and/or disclose customer identifiable information to a third party:
DeafCell will only send our customers e-mails regarding promotional offers or other news if a customer grants us permission to do so and provides an email address. A customer has the right to choose not to receive DeafCell e-mail direct marketing communications by opting-out or unsubscribing. A customer can opt-out or unsubscribe from our e-mail list by clicking on the unsubscribe link found at the bottom of every message or promotion delivered electronically to our customers. Upon such election, DeafCell (a) will not contact that customer directly with DeafCell promotional messages, and (b) will not use customer identifiable information obtained from that customer’s registration to contact that customer with DeafCell product or service messages.
DeafCell has gone to great lengths to implement technology and security features to safeguard the privacy of your customer identifiable information from unauthorized access or improper use. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). DeafCell, based on its judgment, will continue to enhance its security procedures as new technology becomes readily available. However, since there is no such thing as “perfect Internet security,” DeafCell cannot guarantee 100% security. If you have any questions about security on our website, you can contact us at email@example.com.
DeafCell does not have access to private e-mail communications and text messages that are transmitted using DeafCell services.
We collect information about your activity on DeafCell websites for a number of purposes using technologies such as cookies, web beacons, widgets and server log files. We and our authorized DeafCell advertising partners use that information, as well as other information they have or we may have, to help tailor the ads you see on our sites and to help make decisions about ads you see on other sites. We use third-party advertising companies to serve ads on our behalf. These companies employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by sending an email to firstname.lastname@example.org and requesting to opt out. To opt out of all IMM cookies, please send an email to email@example.com requesting to opt out. Please note that by “opting out” you will no longer receive targeted advertising. You will, however, continue to receive general advertising in the form of generic ads.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You should not provide personally identifiable information in any publicly accessible blog or community forum.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address and automatically generate a one-time email to send your friend inviting him or her to visit the site. DeafCell does not store your friend’s information.
Occasionally, we may conduct surveys on our website. Surveys are conducted at random and are completely voluntary to our website visitors. The survey may require a customer to provide customer identifiable information in exchange for the information or services provided by the survey. We may use this information in an aggregate manner to better tailor the types of services, information, and advertising that are provided on our website.
DeafCell websites are not structured to attract children under the age of 13. DeafCell believes there is no information on its website which is inappropriate or objectionable for viewing by children. DeafCell does not knowingly, directly or passively collect information from children under the age of 13. Ordering online products and services from DeafCell is limited to adults (ages 18+). Of course, wireless devices and services purchased for family use may be used by minors without the knowledge of DeafCell. If that happens, any information collected from the usage will appear to be the personal information of the actual adult subscriber and treated as such under this Policy.